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Holika Retail

Integration of Bitrix24 with 1C:UT, setting up business processes

Field of activity:

Wholesale cosmetic marketplace

Integrations:

1S: UT

Bitrix24 version:

1C-Bitrix24: Corporate Portal - 100

CLIENT INFORMATION

Holika Retail Company is a wholesale cosmetics marketplace.

TASKS WITH WHICH THE CLIENT CAME WITH

At the time of the request, the company used the corporate portal only for tasks and primary processing of leads.

The main tasks were to ensure integration with 1C:UT and normalize the database of contacts and companies.

IMPLEMENTATION PROCESS, PROJECT FEATURES

Together with the client's specialist in 1C, we performed work on the part of Bitrix24. We prepared the Rest integration interface and accompanied the loading of the initial data from 1C. To do this, we normalized the database of contacts and companies, removed unnecessary user fields and duplicates.

One of the key points was that Holika Retail works with clients who have a main company and branches. Using company card objects and details, we have preserved this hierarchy.

To bring the fields in line with 1C, we expanded the table of commodity items in transactions and added custom fields "Barcode", "Article", "Discount price".

We set up the business processes “It is necessary to create a counterparty in 1C”, “It is necessary to create an agreement in 1C”, which allow you to manage the integration.

WORKING WITH THE SOLUTION. RESULTS ACHIEVED

We have completed the assigned tasks. Employees work daily in Bitrix24, they do not need to switch between interfaces and manually transfer information, and new fields allow you to conveniently navigate through the products.

The preserved hierarchy of clients excludes unnecessary actions of managers. We monitored, deployed a test portal and connected it to the version control system. We regularly update and solve CRM customization tasks.

ADVANTAGES FROM IMPLEMENTATION

Thanks to the integration of Bitrix24 and 1C, convenience has significantly increased, and order processing time has also been reduced.

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