CLIENT INFORMATION

The NewLine factory produces kitchen furniture.

This is a large enterprise capable of organizing a complex production process that allows the production of furniture at competitive prices with a high level of quality. Collaborates with large Italian companies and European partners.

WHAT TASKS THE CLIENT COME WITH

At the time of the request, the client had a separate BUS and a separate Bitrix24 portal that were not interconnected. The Bitrix24 license was blocked because they used different cores and were not deployed in multi-site mode.

There were numerous errors in the layout and functionality of the BUS website due to the customization of core files by third-party developers, the lack of the ability to correctly update the BUS and the Aspro.max website template.

It was also necessary to restrict access to certain directories in the administrative part of the site to some users (freelancers, contractors).

IMPLEMENTATION PROCESS, PROJECT FEATURES

We used the Online Store + CRM technology and combined the existing website and portal under a single core.

We connected Bitrix24 and BUS to the git version control system. We restructured the core files, moved third-party developments to a separate directory and refactored them.

Updated the BUS site template “Aspro.max” and ensured correct updating of the Bitrix24 portal and the BUS website in the future.

We have configured CRM, added access groups and flexible directory visibility settings. Using the built-in Bitrix.Sites tool, we helped set up landing pages, and also set up the Chameleon module.

WORKING WITH THE SOLUTION. RESULTS ACHIEVED

Thanks to the online store + CRM synchronization, employees work in the same environment with a common product catalog. Orders from the shopping cart and forms on the websites are transferred to leads and emails.

The system works correctly, without errors.

ADVANTAGES FROM IMPLEMENTATION

The client does not pay separately for 2 licenses (BUS and Bitrix24), but works in a single space Online store + CRM. This integration has simplified the work, the system has become more reliable and convenient to collect and process orders from different sites.