Автор статьи
Глеб Антоненко
I. Resources In the box, unlike the cloud, there are no restrictions on resources: performance, number of entities, space, etc. All resources that are on the server belong to you.
II. Finance. Calculation per 100 users: License Box for up to 100 users costs (2023):
- first year 229,000 rub.
- second and further year 57,250 rub.
- a suitable VPS server for a box costs from 1.5 rubles/month.
Cloud tariff Professional (up to 100 users) RUR 134,280/year
Comparison of cost of ownership for 3 years:
- Cloud RUB 134,280/year x 3 years =402 840 rubles
- Box 229,000 + 57,250 x 2 + 1500 x 36 =397,500 rubles
- From year 4 onwards, owning a box will become even cheaper
III. Functionality and flexibility of modifications In terms of functionality, the box contains everything that is in the cloud. Additional advantage: availability of the source code, therefore unlimited possibility of modification.
IV. Privacy, security The box allows you to control and locate sensitive company data. Including organizing work in a closed loop, without outside access.
V. Labor costs for support One-time regulated procedure for migration/unfolding of the box. Regular box updates. The cloud is easier to administer.
Bitrix24 is a set of business solutions for any company: both those consisting of several people and for large organizations. The system combines tools such as messaging and telephony, CRM, task and project management into a single working environment for your business. Bitrix24 can be used as an online service (cloud service, SaaS) and as a separate boxed solution (installed on your own server).
Cloud service Bitrix24
Cloud technologies are very popular at the moment; they provide flexible management of the entire project structure and access to it from anywhere in the world where there is Internet access.
The Bitrix24 cloud service is a Bitrix24 portal, all data of which is stored on the servers of the company 1C-Bitrix LLC itself.
If you need some specific settings to suit your needs, branding of the portal and its products, integration with other software, then you can always make the transition from the Bitrix24 cloud service to a boxed solution.
TOtrial version of Bitrix24
There are cases when it is necessary to use a boxed Bitrix24 solution rather than a cloud one - for example, when the laws of a country require storing data in certain places, when you need access to the source code of a product for some integrations, when you need those Bitrix24 tools that are not available in the cloud versions, or when company policy prohibits access to the portal from outside. The boxed version of Bitrix24 contains more tools and modules than the cloud service.
Depending on your company's activities, number of employees and job requirements, you can choose eithercloud service Bitrix24, orfully customizable boxed solution to suit your needs.
Main Differences
The cloud and boxed versions of Bitrix24 have their pros and cons associated with their deployment and maintenance. Below is a quick overview of the main differences between them
Pricing and licensing
Cloud Bitrix24 | Boxed Bitrix24 |
Subscription to tariff plans | Subscription license |
SaaS service (software as a service), subscription for 1-3-12 months | Subscription license for 12 months with mandatory renewal |
Tariff plans with unlimited number of employees available | Licenses are available for packages of 50-100-250-500 users, as well as an extension to the Enterprise license for every 1000 users |
Deployment and Installation
Cloud Bitrix24 | Boxed Bitrix24 |
Quick start, no installation or maintenance required | Installation and deployment to a web server of your choice |
Instant access via web browser or mobile app | Requires appropriate hardware and software infrastructure |
Document storage volume is limited, according to the tariff plan | Unlimited storage capacity (depending on the storage capacity of the hoster or your server) |
Setting up the product
Cloud Bitrix24 | Boxed Bitrix24 | |
Own logo | Not available on all plans | No limits |
Own domain | Not available on all plans | No limits |
REST API, API | REST API only | + |
Own authorization page (first page of the portal) | - | + |
Own templates and color design (CSS, HTML, PHP, Javascript) | - | + |
Custom layouts and menus | - | + |
The source code is fully available | - | + |
Full access to front-end | - | + |
Full access to back-end | - | + |
Module, structure and content management | - | + |
Advanced Administration Tools | - | + |
Localization tools (product can be translated into any language) | Only 18 localization languages available | The product can be translated into any language |
Enterprise
Cloud Bitrix24 | Boxed Bitrix24 | |
Access rights | Predefined access rights and permissions | Flexible system of access rights and permissions for both user groups and specific users |
LDAP / Active Directory | - | + |
NTLM authentication / Single sign-on (SSO) | - | + |
MS Exchange (Calendars) | - | + |
MS SharePoint (Lists) | - | + |
Reservation
Cloud Bitrix24 | Boxed Bitrix24 | |
Backup | Automatic | Manually scheduled |
Storage | Restoring a copy upon request | Cloud backup storage option |
Backup and recovery system | - | Built-in |
Security & Data Retention
Cloud Bitrix24 | Boxed Bitrix24 | |
Availability | Only via SSL protocol | Security measures and access can be configured manually |
Proactive WAF filter | + | + |
Independent data centers | Several independent data centers ensuring service availability 24/7 | - |
Built-in security tools with full access to the back-end of your server | - | + |
Tools & Product Features
Cloud Bitrix24 | Boxed Bitrix24 | |
Possibilities | Depends on the tariff plan | Depends on product revisions |
Additional help system tools | - | + |
Additional learning tools | - | + |
Additional CMS system tools | - | + |
Additional Security Tools | - | + |
Additional zoom tools | - | + |
Outgoing mail | Outgoing mail via Bitrix24 servers and via an external SMTP server. The setup is done in the public part of Bitrix24 | Outgoing mail only through your own SMTP server. Configuration is done on the server side |
Mobile & Desktop Applications
Cloud Bitrix24 | Boxed Bitrix24 |
Free mobile app | Free mobile application (with the ability to partially customize the appearance) |
Free desktop app | Free desktop app |
Technical comparison of cloud and boxed versions
Parameter
| Cloud version of Bitrix24, “Professional” tariff | Boxed version of Bitrix24 “1C- Bitrix24 Corporate Portal” - 50
|
Portal speed | Depends on Internet connection | The boxed version is faster than the cloud version.
When using SSD drives, the boxed version is even faster |
Functional | The functionality of the cloud and boxed versions is almost identical. | Several additional modules:
Integration with AD, MS Exchange (Calendars), MS SharePoint (Lists), Technical support, Surveys, Training, Social network, Web cluster (Enterprise only), and multi-deportation (Enterprise only).
Functionality updates are released for the boxed version approximately 3-4 months later than for the cloud version. |
Business processes | One entity in CRM cannot have more than two business processes running simultaneously.
The entity is a lead, a deal, a contact, a company.
And no more than 50 simultaneously running business processes from a live feed. | On projects that require setting up a large number of business processes, we recommend that the Customer use only
boxed version. |
Possibility of improving the portal | You can add applications. | You can add applications.
You can add your own modules, change the design, modify existing modules, and rename objects.
The ability to make changes to the source code while maintaining the ability to update the portal. |
Portal update | New updates from Bitrix24 appear earlier in the cloud version. The portal is updated automatically. | Functionality updates are released for the boxed version approximately 3-4 months later than for the cloud version.
The update is performed manually by the system administrator or the integrator company. |
Disk space size | 1,024 GB (depending on the selected tariff) | Disk space is limited by server / VPS hosting |
fault tolerance | Responsible company: 1C-Bitrix LLC.
There have been occasional (but rare) instances where cloud portals have been down for a short period of time. | Responsibility for the performance of the server falls on the client/hosting company.
Responsibility for administration rests with the client/integrator company.
Our boxed version has never stopped working in 8 years. |
Backups and IT security level | Backups are made automatically.
Otherwise, the level of IT security is identical. | Backups are configured by the system administrator.
Otherwise, the level of IT security is identical.
In the boxed version of Bitrix24, you can block access to the outside world (we do not recommend doing this). |
From the point of view of ordinary users, the cloud and boxed versions look absolutely identical. Administrators in the boxed version have an additional menu at the top. In both versions, the user works through a browser, accessing a special address of the Bitrix24 portal using his username and password.
Financial expenses
The Bitrix24 cloud service and the boxed solution have different licensing models, so each version of Bitrix24 requires different financial costs for its use. Below are the costs from the end user's perspective:
WITHcosts for the Bitrix24 cloud service:
- A simple set of equipment (computer / laptop / mobile device with Internet access);
- Internet access (terrestrial and mobile providers);
- Periodic subscription to a tariff plan and other options;
- Additional training and maintenance may be involved.
Costs for the Bitrix24 boxed solution:
- License for a software product;
- Server or hosting;
- Salary for external or in-house IT personnel for project implementation and support.
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