Why do you needTelegram bot

The main use of the voice Telegram bot for setting tasks in Bitrix24 issaving you time. Ease and ease of use are a bonus.

The need was born on the basis that often while driving or immediately after a meeting, I wanted to be able to quickly capture information in the form of a task and transfer it to work.

So we came up with this scheme⬇️

Scheme of work

• We record a voice message in Telegram;

• The bot decrypts the audio message into text;

• Based on the text in Bitrix24, a task is created;

• Additionally, an mp3 file with a voice message is attached to the task.

Consider step by step how this bot works:

1. In the user profile, in a special field, you need to specify the nickname Telegram



 

2. Recording a voice message in Telegram



 

3. The bot sends a message that the task has been created with a link to it in Bitrix24.

The task has a message text and an attached voice file.

The deadline is set 3 days from the current date.

The default responsible initiator of the message. To change the responsible, just follow the link and select the desired employee.

If you missed 1 point and did not specify the user's nickname in Bitrix24, the bot will give an error.

Technical details

The application is on a separate server. Chatbot written in Python.

The bot monitors the voice messages in the chat and uses the Google Speech-to-Text service to transcribe the messages into text.

Then, using the Rest API, Bitrix24 finds a user with a nickname from Telegram on the portal, uploads the audio file to this user's Disk, and creates a task to which it adds this file and the text of the message.

If you want to implement this or another development, we will be happy to help with this!